PRIMA 2020 Annual Conference: Canceled

April 21, 2020
 
Dear PRIMA Community;
 
After careful consideration, PRIMA's leadership has made the difficult decision to cancel PRIMA's 2020 Annual Conference in Nashville. Given the health and safety concerns related to COVID-19, and the subsequent travel restrictions and stay-at-home orders that have resulted, we find it impossible to put on the conference at this time. If you are a registered attendee, please read about refunds and other cancellation information below. 
 
Although we will not be convening in June, PRIMA is committed to delivering content and programing to our risk managers and partners-- as we know the job never stops. This summer, PRIMA will be rolling out select 2020 education sessions in a virtual format. Look for more information in your inbox soon.
 
Thank you very much for your continued support during this difficult time. We look forward to seeing you next year, June 13-16 in Milwaukee, WI, for PRIMA 2021.
 
Sincerely,
 
Jennifer Ackerman, CAE 
CEO
Public Risk Management Association 


Scott Kramer, MBA | 2020 PRIMA Board of Director’s President 
County Administrator
Autauga County Commission

 

 Frequently Asked Questions

General

1. Why did PRIMA cancel?

With the COVID-19 infection rate climbing daily, and recommendations the CDC and World Health Organization to stay at home and maintain social distancing, canceling the conference was the only option that preserved the health and safety of our attendees. 

2. Why did it take PRIMA so long to cancel?

PRIMA2020 has a number of agreements, policies and commitments in place that affect us financially and legally. It was imperative that we explored all options through advice of legal counsel prior to moving forward with the cancellation of the conference.

3. What do I do about my hotel reservation?

For those who booked within PRIMA’s housing block, your hotel reservations will be canceled for you, and you will receive notice from Gaylord Opryland. For others, please contact your hotel directly to discuss their individual cancellation policies.

4. Will the education sessions from PRIMA2020 be made available online?

Yes, PRIMA’s education team will be rolling out a series of PRIMA2020 educational content virtually over the summer. Please check our website in the coming weeks for additional information.

Attendees & Speakers

1. How will the refund process work for attendees?

Yes, PRIMA has determined that attendees who registered for the conference will receive a full refund, provided your 2020 conference registration were paid in full.

Starting May 4th, please allow 7-10 business days for all credit card transactions and 12-15 business days for check processing.

2. I canceled my registration prior to April 21, can I recoup the $75 admin fee?

Yes, PRIMA will credit you the $75 admin fee.

Starting May 4th, Please allow 7-10 business days for all credit card transactions and 12-15 business days for check processing.

3. Can my registration be credited to PRIMA 2021?

Yes, if you wish to transfer your conference registration to 2021 in Milwaukee please e-mail meetings@primacentral.org no later than May 1 for processing.

4. Will my speaking session for PRIMA2020 carry-over to the 2021 Annual Conference?

Unfortunately, sessions will not carry-over to PRIMA2021, however, in an effort to deliver key content that effects Risk Managers today, we will be organizing and scheduling 2020 education sessions virtually over the summer months. PRIMA’s education team will reach out to all presenters in the coming days to provide you all you with additional details.

5. I was awarded a scholarship for the 2020 conference, will this carry over to the 2021 conference?

Unfortunately, 2020 Annual Conference Scholarships cannot be applied to 2021. All recipients are encouraged to re-apply for the 2021 Annual Conference in Milwaukee. 

Exhibitors & Sponsors

1. I was contracted to exhibit at the 2020 conference at the time that the conference was canceled. Will I receive a refund?

Yes, PRIMA has determined that exhibitors (including staff) who registered for the conference will receive a  full refund, provided your 2020 exhibitor registration were paid in full.

Starting May 4th, please allow 7-10 business days for all credit card transactions and 12-15 business days for check processing.

2. I canceled my space prior to the conference being canceled and was refunded only 50% of my total booth cost, can I retrieve the remaining amount?

Yes, PRIMA will refund your deposit.

Starting May 4th, please allow 7-10 business days for all credit card transactions and  12-15 business days for check processing.
 

3. Can my exhibitor booth and booth staff registration be credited to PRIMA 2021?

Yes, if you wish to transfer your exhibitor booth fee and staff to 2021 in Milwaukee please e-mail meetings@primacentral.org no later than May 1 for processing. 

4. Will Exhibitors be reimbursed for third-party arrangements?

Please review your agreement with your vendor. PRIMA is not privy to any arrangement between exhibitors and third-party providers.

5. If I have questions about my freight, who should I contact?

For questions please contact a Hargrove Services Representative at Exhibitorservice@hargroveinc.com

6. I was contracted to sponsor at the 2020 conference at the time that the conference was canceled. Will I receive a refund?

Yes, PRIMA has determined that 2020 annual conference sponsors will receive a full refund, provided your 2020 sponsorship were paid in full.

Starting May 4, please allow 7-10 business days for all credit card transactions and 12-15 business days for check processing

7. Can my sponsorship carry over to the 2021 Annual Conference in Milwaukee?

Yes, if you wish to carry over your sponsorship commitment over to to 2021 in Milwaukee please e-mail meetings@primacentral.org no later than May 1 for processing.
 

Planning for 2021 

1.  When will the 2021 Call for Proposals Open?

June 2020

2. When will the 2021 Exhibitor Registration Open and how can I use my credit from 2020?

PRIMA will maintain the priority point system for 2021 and will be rolled out incrementally based on your exhibitor history starting  in June. Exhibitors with a credit to their account will be applied upon completion of your registration.

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