Education Sessions

PRIMA 2016 offers, for the first time, three distinct session types: 30-minute cram sessions, 2.5 hour in-depth workshops, and our traditional 1.25 hour classroom sessions that provide educational opportunities for public sector risk management professionals.

Download the PRIMA 2016 Conference Brochure

Ready to plan your daily schedule in Atlanta? Get started with the Annual Conference Schedule-at-a-Glance.

The PRIMA 2016 session are organized into eight tracks:

Employee benefits/human resources

  • Conflict Resolution Without Any Casualties
  • Dazed and Confused: Marijuana Laws Got You Feeling Hazy?
  • FMLA & Same Sex Marriage
  • Integrated Disability ManagementMinimizing Employee Retaliation: Do the Right Thing
  • Minimizing Employee Retaliation: Do the Right Thing
  • Pearls of Wisdom: An Aging Workforce

Conflict Resolution Without Any Casualties
Presenter: Randy Anderson, CSP, E3 Professional Trainers, LLC

Do you find yourself having to play referee, psychologist, and parent in order to to get others to 'play well in the sandbox'? This session will explore strategies to resolve conflict quickly and effectively. Attendees will learn ways to avoid conflict and how to facilitate a professional and constructive confrontation. The presenter will also discuss techniques to separate fact from feelings and determine root causes, in order to eliminate actual problems, not just symptoms.

Dazed and Confused: Marijuana Laws Got You Feeling Hazy?
Presenter: Sarah Schmitz, Esq., OneBeacon Government Risks

This session will update attendees on the changes in marijuana laws since the 2015 Annual Conference session on marijuana. The presenter will discuss the legalities of marijuana and how medicinal and recreational use of pot can affect the hiring and/or firing practices of a public entity. The presenter will also explore zoning and how to prepare your public entity for legalization of marijuana.

FMLA & Same Sex Marriage
Presenter: Belva Hale, Sherril Morgan and Associates

This session will examine the recent Supreme Court decision and the benefits employers are required to provide same sex couples, including Famly & Medical Leave. For the first time in the United States, same sex couples will be afforded leave for the birth and/or adoption of a child. The presenter will discuss the profound impact of the Supreme Court’s decision on states such as Tennessee, who have a constitutional amendment prohibiting same sex marriage.


Integrated Disability Management
Presenters: Kathy Peeling, CPCU, ARM-P, Midwest Employers Casualty Company, a W.R. Berkley Company
Cindy Mallett, AIC, CWCP, ARM-P, Gwinnett County Public Schools

Everyday, productivity is lost due to employee absences. Public entities have historically had generous benefit systems that by their very design, invite abuse and/or fraud. Operating in environments with multiple unions, compliance with ADA and FMLA often complicates administration of these benefits, especially if there are multiple administrators or vendors tracking the same absences. Employees may be sent multiple simultaneous requests for information leading to inefficiency and decreased employee satisfaction. This session will explore strategies to improve the overall effectiveness of absence management by integrating all types of disabilities.

Minimizing Employee Retaliation: Do the Right Thing
Presenter: Ashley Bonner, WSO-CST, Trident Insurance Services

Employee retaliation is currently a #1 record high claim with the Equal Employment Opportunity Commission (EEOC). Retaliation can be real or perceived, which makes it a challenge to manage. Attorneys like to pair retaliation claims with the original claim and go for the big bucks. How you manage the original notice makes all the difference. This session will look at preventative measures that should be put in place to mitigate employee retaliation, such as: updating policies and procedures, treatment of the employee, and things to do in order to minimize retaliation claims in your organization. Attendees will receive an approach for implementing best practices and sample wording to compare against their organizations’ policies.

Pearls of Wisdom: An Aging Workforce
Presenters: Jana Robinson, Sedgwick Claims Management Services, Inc.
Dan Pliszka, ARM-P, City of Charlotte, Mecklenburg County, The Charlotte-Mecklenburg Board of Education
Dawn Watkins, AIC, PHR, ARM-P, Los Angeles Unified School District

Our workforce is aging but those companies that learn to capitalize on these resources will far exceed those that conduct business as usual. This shifting demographic has particular relevance to risk managers as organizations are looking for ways to fully engage aging workers both now and in the future. This session will provide an overview of this shifting demographic, highlight some of the desires and needs of older workers as they relate to the workplace, and address some proven techniques that other risk managers have used to protect and capitalize on these valuable assets.
 

Back to Top

Enterprise Risk Management

  • ERM for the Non-Risk Manager
  • ERM Roundtable
  • How Organizational Culture Affects Risk Management
  • ISO 31010: Risk Assessment Techniques
  • Mission Critical: ERM and Decision Making
  • Selling Your Risk Management Program
  • The ROI on ERM

ERM for the Non-Risk Manager
Presenter: Lisanne Sison, Bickmore

This session is designed for individuals who may not necessarily call themselves risk managers, but wish to find practical ways to apply enterprise risk management (ERM) concepts to their daily activities. The presenter will demonstrate how ERM principles are similar to other widely accepted and valuable management approaches such as Lean Six Sigma, and Stephen Covey's Seven Habits of Highly Effective People, among others. The goal of this session is to make ERM practices applicable and implementable for the everyday professional.

ERM Roundtable
Presenter: Robin Flint, MBA, ARM, Association of California Water Agencies/Joint Powers Insurance Authority

PRIMA’s Enterprise Risk Management (ERM) Roundtable is a sharing and networking session intended for alums of PRIMA’s ERM workshops, public entity risk managers who want to learn more about ERM or those who have successfully implemented ISO 31000 principles or standards. Attendees are encouraged to bring stories of success, examples of programs in progress or unresolved ERM-related issues to discuss with your peers.


How Organizational Culture Affects Risk Management
Presenters: Joey Sylvester, Gallagher Public Sector
Dorothy Gjerdrum, ARM-P, CIRM, Gallagher Public Sector
Shannon Gunderman, CPCU, ARM, AIS, CWCP, Yuma County, AZ

Organizational culture is often misunderstood as a concept, and how it affects everything in our work lives. How we think, feel, and perceive our work is shaped by organizational culture. Much has been written about organizational culture and its relationship to leadership, vision, core values, etc. but comparatively little is discussed about the link to risk management. The session presenters will discuss organizational culture and insights from within, including real-life examples of how culture affects risk management and ERM implementation efforts, how effective implementation of ERM/ISO 31000 principles can change an entity's culture, and how momentum shifts can be maintained even during changes in leadership.

ISO 31010: Risk Assessment Techniques
Presenter: Dorothy Gjerdrum, ARM-P, CIRM, Gallagher Public Sector
Wendell Bosen, MBA, CPCU, ARM-P, Moreton & Company

The speaker will discuss the major risk assessment technique categories in ISO/ANSI/ASSE 31010. Attendees will learn how to implement the risk assessment techniques in their respective enterprise risk management program.

Mission Critical: ERM and Decision Making
Presenters: Dorothy Gjerdrum, ARM-P, CIRM, Gallagher Public Sector
Jessica Govic, Arthur J. Gallagher Public Sector

The speakers will discuss the intersection of risk management and decision making. Attendees will learn effective decision making techniques using the ISO 31000 standard. The presenters will share several case studies.

Selling Your Risk Management Program
Presenters: Zachary Gifford, AIC, ARM, California State University
Cindy Parker, Sedgwick Claims Management Services, Inc.

It is important that risk managers are among the best marketing and sales professionals on the planet. Their programs are only as effective as the willingness of employees to follow them. Risk managers must persuade people to wear safety goggles, wipe up spills on the floor and use proper lifting techniques. Should an accident occur, risk managers must be able to convince employees to report incidents immediately, explain why treatment from a company doctor is preferred and encourage a safe and speedy return to work. Risk managers are also responsible for communicating the results of their programs to executives to ensure their risk management initiatives are properly funded. This session will focus on ways risk managers can sell their current programs throughout their organizations.

The ROI on ERM
Presenter: Tim Wiseman, MBA, ARM-E, East Carolina University

Assessing your enterprise risk management (ERM) program’s return on investment (ROI) can be extremely difficult. To determine whether or not your ERM program is valued, you must understand the needs and desires of your organization's leadership. This session will explore numerous factors to consider when qualifying your ERM program's ROI. The presenter will discuss tangible evidence, response times, pro-active decision-making, reputation risk and departmental collaboration. 

Back to top

Pools AGRiP

  • Community Relations in the Post-Ferguson World
  • Excessive Force: Prevent Your Town or City from Making Headline News and Paying Costly Claims
  • Local Government on Trial: Wrongful Conviction Lawsuits
  • Pool Information Exchange
  • The Future of Reinsurer-Pool Relationships

Community Relations in the Post-Ferguson World
Presenters: Gloria Francesca Mengual, The National Coalition for Dialogue & Deliberation
Patrick Ridenhour, MS, Stratford Police Department

Communities rely on police departments to 'protect and serve' and the police, in turn, rely on community support and cooperation, but the relationship is not always harmonious. Police/resident tensions, heightened by cultural differences and media attention, have led to distrust and anger in both urban and local municipalities alike. Through community-wide dialogues, police and residents have used their shared insights to dramatically improve relationships. This session outlines this approach to community engagement and suggests that such approach can reduce complaints and lawsuits against police departments. The presenters will describe how the dialogues, police outreach and resident action have strengthened trust and cooperation in Stratford, CT and reduced the number of complaints against police officers.

Excessive Force: Prevent Your Town or City from Making Headline News and Paying Costly Claims
Presenters: Elizabeth Capek, AIC, ARe, Munich Re America
Catalina Sugayan, Esq., Sedgwick LLP

Excessive force claims are costing cities and municipalities millions of dollars each year. While the issue of police misconduct is not new, the advent of social media is helping to make this issue headline news. Each police department needs effective policies and strategies in place to help reduce the use of excessive force. In this session, the presenters will examine causes of excessive force and discuss strategies (such as body cameras, Crisis Intervention Training, electronic control weapons to mitigate the use of excessive force risk and litigation.

Local Government on Trial: Wrongful Conviction Lawsuits
Presenters: Michael Otworth, MBA, CPCU, ARM, Genesis Management and Insurance Services
Ben Eggert, Esq., Wiley Rein LLP

This session will examine recent developments in wrongful conviction lawsuits, in relation to what a local government and its officials can expect to confront if/when they become a target of a wrongful imprisonment lawsuit. In the last decade, wrongful imprisonment suits have proliferated in number and costs to local governments. In responding to such suits, municipalities must juggle conflicting pressures: from correcting miscarriages of justice and addressing public outrage, to grasping a cross-section of emerging law regarding immunity, to civil rights and insurance in order to limit the public entity's and official's legal exposure. The presenters will survey recent wrongful imprisonment lawsuits and best law enforcement risk management practices so that local governments can avoid such claims in the first place.

Pool Information Exchange
Presenter: Joel Kress, MBA, ARe, Association of Governmental Risk Pools (AGRIP)

Join the Association of Governmental Risk Pools (AGRiP) and pools from across the nation for a collaborative conversation about the concerns and developments presently on pools’ minds. This session will include discussion on a wide variety of issues, from evolving risk areas to operational concerns to public sector policies and more. Through a combination of facts, expert opinion and facilitated discussion attendees will share and gain perspectives valuable to their own pooling work.

The Future of Reinsurer-Pool Relationships
Presenters: Marcos Mendoza, JD, LLM, Texas Association of School Boards, Inc.
Bradley K. Harmes, CPCU, ARM-P, Marsh USA, Inc.

This session will explore the future of the reinsurer-pool relationship and how the parties can increase the potential of this partnership. While pools and reinsurers have differing goals, recent empirical academic research has shown that a symbiotic relationship can benefit both parties far more than individual efforts. This session will provide attendees the opportunity to discuss the interaction and governance issues that can arise between a pool and their reinsurer, and potential solutions, as well as what the coming decade will bring to this complex relationship.
 

Back to top

Risk and Benefits Financing/Insurance/Self-Insurance

  • Am I Covered?
  • Claims 101: Best Practices for Proactive, Efficient Claims Handling
  • Eenie, Meenie, Miney, NO! Choosing the Right Risk Financing Option for You
  • Grasp Your Actuarial Report in 15 Minutes
  • Hit a Homerun with a Winning Contract Policy
  • Is a Captive Right for Your Entity?
  • To Insure or to Self-Insure? That is the Question!
  • Valuation Challenges Pre and Post Construction & the Complexities of Construction Exposures and Insurances

 

Am I Covered?

Presenter: Marcus Beverly, CPCU, AIC, ARM-P, Alliant Insurance Services

When faced with a challenging loss exposure, it helps to have a systematic and comprehensive framework to determine if your insurance policy will cover you.  This session will provide that framework, help you understand the reasons for certain coverage terms and apply your knowledge in dealing with coverage reservations or denials.  Attendees will leave with a solid understanding of coverage analysis and the confidence to apply their knowledge when the 'Am I Covered' question arises. 

 

Claims 101: Best Practices for Proactive, Efficient Claims Handling

Presenters: Martin Doyal, Port of Seattle
Vianney Muse, Port of Seattle

This session is geared toward entities that self-administer auto, general liability and property damage claims. Attendees will explore a thorough four-step process that creates a foundation for prompt claim resolution.  These steps include: investigation, claim follow-up, recovery and claims resolution.   The information will focus on the importance of early investigation, prompt follow-up, recognizing opportunities for recovery and knowing when to close an event or claim.

 

Eenie, Meenie, Miney, NO! Choosing the Right Risk Financing Option for You

Presenters: Kathy Peeling, CPCU, ARM-P, Midwest Employers Casualty Company, a W.R. Berkley Company
Mujtaba Datoo, ACAS, MAAA, FCA, AON Global Risk Consulting
John Chino, ARM-PE, CSRM, Arthur J. Gallagher Risk Management Services

There are a number of risk financing options available to public entities, schools, and higher education.  How can you be sure which option is the best for you?  How would you communicate to management that the selected alternative is the best, and why?  What resources are needed to provide predictability and management sufficient to comfortably take appropriate risk?  Is there such a thing as too much or too little risk and how does risk control fit into the picture?  This session will answer these questions as well as examine practical considerations, tools, skills and leadership support needed for a fine-tuned risk financing program.

 

Grasp Your Actuarial Report in 15 Minutes

Presenter: Mujtaba Datoo, ACAS, MAAA, FCA, AON Global Risk Consulting

This session will discuss how to extract critical financial, compliance and strategic decision-making information from your actuarial report in 15 minutes or less.

Hit a Homerun with a Winning Contract Policy

Presenters: Tiffany Allen, ARM-P, PS-MESH, Travelers Insurance Company
David Karamessinis, Esq., Travelers Insurance Company

What do the contract management process and a team like the Atlanta Braves have in common?  To be successful, both utilize game plans, teamwork and training. Methods commonly used by public entities to transfer risk include holding harmless indemnification or insurance procurement agreements in leases, construction and transportation contracts, use of facility forms, inter-municipal cooperation agreements and using purchase orders or less formal letters of understanding. Transferring risk has always been a challenge; however it now takes more effort and skill to effectuate a satisfactory risk transfer than in the past. In this session, attendees will learn about internal and external contract players and responsibilities, key contract requirements and common pitfalls to avoid in contractual risk transfer. 
 

Is a Captive Right for Your Entity?

Presenter: Victoria Nolan, ARM, CSP, Clean Water Services
Utilizing a captive is often considered the highest form of self-insurance, but is it right for your entity?  There are many reasons for a public entity to consider forming a captive, and just as many reasons not to form one. This session will walk through the evaluation process and provide practical knowledge on how to analyze whether forming a captive is a good fit. In addition, it will provide a road map for moving through a feasibility study, the go/no-go decision, business plan development, board approval and start up.

 

To Insure or to Self-Insure? That is the Question!

Presenters: Scott Thomason, Gallagher Public Sector
Cindy Mallett, AIC, CWCP, ARM-P, Gwinnett County Public Schools
Charity Clark, Forsyth County Risk Management
Juli Tomlin, CWCP, City of Gainesville, GA

Should my public entity go self-insured on workers' compensation? Will I have more control over my claims? What types of risk do I face? Due to increasing medical costs and workers' compensation risks, now is an opportune time to further evaluate additional risk financing options in order to lower total cost of risk (TCOR) from workers' compensation exposures for your public entity.

 

Valuation Challenges Pre and Post Construction & the Complexities of Construction Exposures and Insurances

Presenters: Donna Allard-Flett, LIA, CIC, CRIS, AON Risk Solutions
Nigel Wilson, ASA, CEng, MIMMM, Duff & Phelps

Aging infrastructure issues are particularly problematic in the public sector. Faulty bridges have been featured on 60 Minutes, colleges and school districts face problems with old facilities, and cities have a myriad of challenges with infrastructure. What are the most significant risks? What is the cost to make improvements? How do you prioritize? How should the public sector respond? Are there cost-effective ways to deal with construction risks?  This session on valuation pre and post construction is designed to help address these questions.

Back to top

Risk Control/Safety  

  • ADA Liability for Encounters with Disabled Citizens
  • Drones Taking Flight for Public Entities
  • HOT TOPIC: Active Shooter Prevention - More Than a Mandate
  • Public Safety Risk Management Strategies
  • Police Body Cameras:The Future is Now
  • Risk Management Basics for Public Fleet Operations
  • Workplace Violence:Do You Have a Plan?

 

ADA Liability for Encounters with Disabled Citizens

Presenters:Michael Otworth, MBA, CPCU, ARM, Genesis Management and Insurance Services

Ben Eggert, Esq., Wiley Rein LLP

Public officials routinely interact with persons with physical and mental disabilities in a wide range of situations – whether a deaf person seeking to vote, or a law enforcement officer's response to a request to get an emotionally disturbed person mental health care. Under the Americans with Disabilities Act (ADA), public entities across the country face enforcement exposure through actions by the U.S. Department of Justice and private lawsuits seeking to determine whether public officials have violated laws protecting disabled citizens. This session will examine the risks faced by public entities and officials under the ADA when encountering disabled citizens, and specific steps that can be taken to manage that exposure. 

 

Drones Taking Flight for Public Entities

Presenters:Richard Spiers, CPCU, ARM, ARe, Genesis Management and Insurance Services

Ben Eggert, Esq., Wiley Rein LLP

Sarah Perry, ARM-P, City of Columbia, MO

Gerry Finley, Munich Re America

Drones are quickly becoming a technological innovation employed by public entities and businesses nationwide. While drones are a heavily regulated technology, the risks and exposure are far from certain and change from year to year as the laws and technologies develop constantly. This session will explore the cutting edge of drone laws and technologies and their impact on the application process, operational considerations and the many uses by public entities in an array of local emergency  management contexts.  Additionally, because unmanned aircraft insurance has meaningfully entered the insurance market in the last year, the Presenters will survey the types of insurance that local government entities can consider as part of their program to manage the risks presented by drones. 

HOT TOPIC: Active Shooter Prevention - More Than a Mandate
Presenter: Chris Grollnek, Safe2Safest

This session will explore effective mitigation and life-saving strategies that may be used during, or to prevent an active shooter situation, based on human behavioral analysis, rather than fighting strategies.


Public Safety Risk Management Strategies

Presenter:Gordon Graham, Lexipol, LLC

Police officers, firefighters and emergency medical services personnel continue to get in trouble for the same things over and over again. This 'trouble' does not just impact the employee, but also the employer as well as the management in a public entity. The presenter will use his background in law enforcement, risk management and as a practicing attorney, to demonstrate to attendees how to recognize, prioritize and mobilize by identifying issues that historically have caused public safety agencies problems.  A prime focus of this session will be directed toward why public safety professionals make bad decisions - and what you can do about this issue in your specific department.

 

Police Body Cameras:The Future is Now

Presenters:Richard Spiers, CPCU, ARM, ARe, Genesis Management and Insurance Services

Samuel Hall, Jr., Esq., Crivello Carlson, S.C.

Currently, more than 3,500 law enforcement departments use police body cameras. That number is expected to more than double within the next five years. In May of 2015, Attorney General Loretta Lynch unveiled a $20 million federal pilot program designed to equip approximately 50 different law enforcement agencies with body cameras. Additionally, the Department of Justice has allocated an additional $1 million to study the impact of the cameras. Body cameras can present many potential benefits, as well as, risks. However, many agencies utilizing body cameras do not have adequate policies and practices in place. The primary objective of the session will be to identify potential benefits and risks and outline best practices for developing and implementing a police body camera program that maximizes the benefits and minimizes risk.

 

Risk Management Basics for Public Fleet Operations

Presenter:Oscar Goedecke, CSP, Travelers Insurance Company

In providing uninterrupted services 24 hours a day, 7 days a week, a public entity's fleet contains a variety of motor vehicles, many of which create unique liability exposures, requiring special controls and driver training. On any single vehicle accident event, the claim may be directly impacted by how you manage your fleet operations. This session will walk through an accident scenario with the audience to discuss potential liability exposures. Principals of fleet safety management will be presented to assist managers and fleet administrators in making better decisions, and drafting policies and procedures to control these identified exposures.

 

Workplace Violence:Do You Have a Plan?

Presenter: Regan Rychetsky, ABCP, Texas Health and Human Services Commission

As our world is becoming increasingly violent, our employees are being exposed to threats and threatening behavior from current or former employees, current or former partners, current or former clients, customers, visitors and random acts of violence. In this session, attendees will gain an understanding of how to assess and manage threats of workplace violence, recognize warning signs and red flag concerns and develop practical planning and response protocols for addressing threats of violence, stalking, domestic violence and active shooter in the workplace. Additionally, attendees will learn safety and security planning for threatening situations through the use of real-life examples. 

Back to Top

 

Risk Management Leadership/Administration

  • Are Waivers Worth the Paper?
  • Are You Prepared to Handle a Disaster?
  • Building Value in Risk Management from the Top Down and the Bottom Up
  • Communication, Management, and Risk Mitigation
  • Hacking:As Easy As 1, 2, 3!
  • Settle or Try – That is the Question!
  • Skip the Email and Talk to People
  • The Connected City in Your Future
  • Chapter Leadership Workshop

 

Are Waivers Worth the Paper?

Presenter: Amy Larson, Esq., City of Bloomington, MN

Do you sign waivers without reading them? Or ever sign one thinking that they don't mean anything? Maybe you have drafted one thinking that it is a waste of your precious time? In this session, the presenter will discuss how and when to use waivers, indeminification and hold harmless clauses as well as how they can protect your entity. Additionally, the presenter will share some boilerplate examples of waivers and indeminification/hold-harmless clauses.

 

Are You Prepared to Handle a Disaster?

Presenters: Paul Pousson, ARM, Arthur J. Gallagher Risk Management Services, Inc.

Joey Sylvester, Arthur J. Gallagher Risk Management Services, Inc.

Joey Durel, Lafayette Consolidated Government

Cydra Wingerter, Lafayette Consolidated Government

Is your entity sufficiently prepared to handle a mass casualty incident or other catastrophic events? What is your role during the response and recovery phase of the event? Each disaster brings its own unique challenges. How your entity handles the event, the victims, their families, and the media can all have a lasting impact on the reputation of your entity. During this session, the Presenters will provide attendees with best practices for disaster preparation and response.  Attendees will be divided into groups to engage in real-life disaster scenarios and share information and ideas for effective risk mitigation.

 

Building Value in Risk Management from the Top Down and the Bottom Up

Presenter: Dean Coughenour, ARM, City of Flagstaff, AZ

This entertaining and educational session will explore how to build value and culture in risk management throughout your entity. Attendees will learn how to build effective relationships with supervisors and staff that will result in effective and self-sustaining results in  building a strong risk culture and support for your risk management program.

 

Communication, Management, and Risk Mitigation

Presenters: Marilyn Rivers, CPCU, ARM, AIC, City of Saratoga Springs, NY

Amy Larson, Esq., City of Bloomington, MN

This session will take the format of an open forum where attendees will be asked to share leadership strategies for overcoming negative influences in public governance. Risk mitigation and communication strategies will be identified and developed, to assist risk managers in positively influencing their own work environments.

 

Hacking:As Easy As 1, 2, 3!

Presenters: Robin Leal, Travelers Insurance Company

Chris Hauser, Travelers Insurance Company

Kurt Oestreicher, Travelers Insurance Company

Unauthorized access into your computer network system can happen within minutes. It leaves private, confidential information unprotected to criminal activity and exposes your public entity to claims, suits and expenses. This interactive session will be a two-part demonstration on the following: (1) a live demo of how a fictitious public entity's computer network system can be breached by an unauthorized user; and (2) a live demo of a Cyber Risk Pressure Test of your cyber controls, cyber responsiveness and cyber recovery in a growing electronic environment. 

 

Settle or Try – That is the Question!

Presenter: Richard Spiers, CPCU, ARM, ARe, Genesis Management and Insurance

Opportunities to resolve claims in the most efficient and economical way come and go throughout the life of an incident creating an exposure to a public entity. It is not always easy to gain settlement approval from the parties involved in the matter. Sometimes political issues and media involvement arise that put an even stronger hindrance to resolution. This session is designed to provide tools and tips to help attendees determine when a claim can be made ready to begin settlement negotiations and the potential value of sometimes avoiding the courtroom.

 

Skip the Email and Talk to People

Presenter:  Tommie Marsilio, Esq., MS, Ohio Turnpike and Infrastructure Commission

Did you learn to ride a bike by reading a manual? No. The same applies to risk management. Risk managers are responsible for writing policies and procedures. This happens behind a desk. However, very often, we need to go where the risks are. We cannot truly manage risk via email. This session will explore the best practices of communicating with all levels of staff in your organization. If you are ready to get out from behind a desk and really manage risk, this session is for you!

 

The Connected City in Your Future

Presenter:Jacqueline LeSage Krause, Hartford Steam Boiler Group, Inc. & Munich Re America

The Internet of Things (IoT) is changing the business landscape and promises to do the same for our urban centers. Internet-connected sensors and video cameras providing real-time data on traffic patterns, air and noise pollution, energy resources and parking issues are already helping cities design solutions for a cleaner, more efficient and sustainable lifestyle. These technologies also create new business models that can help to reduce risk and increase funding capacity for urban development and projects. This session will discuss new technologies that IoT entrepreneurs are developing and their applications for connected cities. 

Chapter Leadership Workshop
Facilitator: Cynthia Kirk, City of Bryan, TX

PRIMA Chapter Leaders are the pulse of PRIMA. Chapter Leaders are encouraged to attend this workshop to discuss the value of chapter membership, highlight your chapter’s accomplishments, as well as receive updates on PRIMA activities. There will also be an open forum with other members to share “what worked” and “what did not” in your chapter’s programs, products and services. And of course, there will be time for Q&A. Don’t miss this once a year opportunity to network and learn from your PRIMA chapter colleagues across the nation.
 

Back to top

Schools

  • Collision Course:Head Injury Prevention Program
  • Don’t Let “Hot Topics” Burn You
  • Gender Identity:An Emerging Subject in Schools
  • Personalized Emergency Preparedness for the School Professional
  • Student Travel:  Developing a Risk Assessment Tool
  • The Whole Enchilada:Comprehensive School Climate Change

 

Collision Course:Head Injury Prevention Program

Presenters:Brett Carruthers, ASP, CSP, RSSP, New York Schools Insurance Reciprocal

Neda Saric, Munich Re America

The prevention of student athlete head injuries is a significant challenge to school district administrators, athletic directors and coaches. What proactive steps can be taken to reduce these injuries? How do we effectively treat these injuries? How do we get these students to 'return to learn'?  These questions and more will be answered during this session.

 

Don't Let "Hot Topics" Burn You

Presenter: J. Michael Billingsley, JD, City of Kingsport, TN

The landscape of employment law is shifting at an all-time rate in light of new Supreme Court rulings and the US Department of Education has issued many “dear colleague” letters regarding the application of Title IX. Employers and school systems are facing new and different challenges with regard to dress codes, locker rooms and gender identification. The presenter will discuss current and potential implications of the shifting legal landscape and ways to address these changing issues.

 

Gender Identity:An Emerging Subject in Schools

Presenters: Dave Marcus, Gallagher Public Sector

Dave George, San Francisco Unified School District

As an increased awareness of gender identity is developing, schools are determining the steps to take in enacting policies and ensuring compliance with applicable laws. This session will examine the considerations that need to be made by school risk managers and staff when developing policies for transgender students. Federal, state and local governments have enacted new laws or increased the interpretation of existing laws to include gender identity and this can have implications on schools regarding claims and litigation. 

 

Personalized Emergency Preparedness for the School Professional

Presenters: Dana Henderson, Charleston County School District

The biggest security threat to any organization is not a lack of cameras or access control – it’s the people.  In a crisis, every school professional must engage in a specialized role.  However, there may be temp employees or substitutes who may not know your crisis response plans.  In a large, multi-site organization, how can a risk manager address this?  Charleston County School District has developed several innovative and inexpensive, high payoff solutions to these challenges that have transformed the way we train and drill our staff, students and community, lending itself to a district that has mitigated its greatest vulnerability.

 

Student Travel:  Developing a Risk Assessment Tool

Presenter: Robert Bambino, CPCU, ARM, Wright Risk Management, LLC

Student travel is often conducted without the same administrative control as other school activities.    Pressure from staff, students and parents as well as existing school traditions make oversight difficult.    Overnight, foreign trips and service-related travel is becoming more popular.  In this session, attendees will learn how to develop a risk assessment protocol to evaluate proposals and plans for student travel.    Coverage, exposures and risk control solutions for different types of travel will be emphasized. Special attention will be paid to foreign travel, emergency management planning and trips with extreme sports or activities. Resources and references will be provided.

 

The Whole Enchilada:Comprehensive School Climate Change

Presenter: William Grace Frost, Community Matters

The field of school climate transformation is flooded with "solutions," many of which promise to improve everything from risk exposure, to academic performance to suspension numbers. While the importance of improving school climate is now generally accepted as essential in decreasing bullying and school violence, and increasing academic performance, many districts are reluctant to take on the whole enchilada, that is an upfront deep-dive analysis of what's working, what's not and what's missing. This session will provide attendees with a comprehensive school climate improvement framework and assessment process, designed to implement an effective and sustainable risk reduction strategy.

[Back to top]

Workers' Compensation

  • Addressing Municipalities' Biggest Workers' Compensation Challenges
  • Can We Talk? Top 10 Strategies for Effective Communication with Doctors
  • Creating Sustainable Results with Workers' Compensation Metrics
  • Embracing Change to Strengthen a WCI Program
  • Is Psych a Four-Letter Word in Workers’ Compensation? And Why Should We Care?
  • Presumptions, Salary Continuation, and Other Workers' Comp Conundrums
  • Reducing WC Claims Costs through Pro-Active Claims Management and Cost Control

 

Addressing Municipalities' Biggest Workers' Compensation Challenges

Presenters: Mark Walls, Safety National
Kimberly George, Sedgwick Claims Management Services, Inc.
Marilyn Rivers, CPCU, ARM, AIC, City Saratoga Springs, NY
Dan Hurley,CSP, ARM-P, MS, City of Chesapeake (VA)
Wade Damron, Georgia Department of Administrative Services
Dawn Watkins , AIC, PHR, ARM-P, Los Angeles Unified School District
 

This dynamic session is an extension of the popular "Out Front Ideas" series, featuring a panel of public entity risk managers discussing their biggest workers' compensation challenges and how they are overcoming them.  The Presenters will discuss how risk managers are approaching the latest trends like medical marijuana's role in workers' compensation, the impacts of an aging workforce, mitigating opioid abuse in claims, risk challenges related to a mobile workforce and handling claims involving ever-changing presumption laws that vary by state.

 

Can We Talk? Top 10 Strategies for Effective Communication with Doctors

Presenter: Fernando Branco, MD, FAPMR, Midwest Employers Casualty Company, a W.R. Berkley Company

Communication with physicians can be challenging when dealing with a difficult workers' compensation case. Most physicians are very protective of their practice and their independence related to their recommended treatment plan. Communication is key in this type of situation. It is important to know the right terminology and benefits when discussing treatment options. Risk managers should also be able to effectively influence the physician to consider other treatment options that will result in a better outcome for all. This session will explore the most effective methods to communicate with physicians and how to develop a plan of action when the physician is unwilling to discuss treatment plans for the injured worker.

 

Creating Sustainable Results with Workers' Compensation Metrics

Presenters: Frank Altiere, CPCU, ARM, AU, IIA, AIS, PMA Management Corp.

Lori Gray, Prince William County, VA

Risk managers typically face mountains of workers' compensation data. Using this data effectively is vital to improving your program and proving its value. In this session, attendees will learn how to use data to reduce the total cost of risk and to create sustainable results, including keeping workers safe, reducing program costs and supporting policy development. The Presenters will identify the most important frequency and severity benchmarks and what they reveal about your program's overall health. They will also discuss how to align metrics with the needs of various public entity stakeholders.

 

Embracing Change to Strengthen a WCI Program

Presenters: Melissa Steger, MPA, The University of Texas System

Patrick Durbin, The University of Texas Health Science Center

The University of Texas System's workers' compensation program has gone through considerable changes over the past couple of years. These changes have largely impacted the implementation of a health care network and have resulted in the outsourcing of the claims administration function to a third party administrator. These significant transformations as well as other programmatic changes have been a factor in reducing overall program costs as well as enhancing team morale throughout the process.  This session aims to teach attendees how to adapt in times of change while bolstering their workers’ compensation program.

 

Is Psych a Four-Letter Word in Workers’ Compensation? And Why Should We Care?

Presenter: Michael Lacroix, PhD, Coventry Workers’ Comp Services

Physical injuries often trigger psychological reactions, which in turn can exacerbate the physical symptoms and prolong the recovery process. This session will examine questions on the presence, role and the impact of psychological factors on the susceptibility to, the reaction to and the recovery from workers’ compensation injuries.  The presenter will provide specific recommendations to reduce the impact of psychological and behavioral factors on recovery from workers’ comp injuries.

 

Presumptions, Salary Continuation, and Other Workers' Comp Conundrums

Presenters: Kathy Peeling, CPCU, ARM-P, Midwest Employers Casualty Company, a W.R. Berkley Company

Stewart Ellenberg, ARM-P, Midwest Employers Casualty Company, a W.R. Berkley Company

The face of workers' compensation is changing quickly.  States are enacting presumption and full salary continuation laws at a record pace, especially in public safety. You need more than a crystal ball. How can employers best manage the current trends and what is lurking on the horizon?  What resources and tools are planned or in development that will help you better manage your program, employees' rehabilitation and cost? This session will provide answers to these questions and more.

 

Reducing WC Claims Costs through Pro-Active Claims Management and Cost Control 

Presenter:  Helaine Rumaner, CSP, ARM, Director of Risk Mangement, Houston, TX

Workers’ compensation costs throughout the US have increased by 8-10% over the past few years and in Texas have continually been increasing by roughly 7% over the past five years. This may be attributed to an increase in medical costs and wages, which in turn raises the indemnity payouts. The goal for employers is to reduce the average injury cost even with the increase in overall medical expenses.
There are two ways to decrease these costs: (1) have fewer injuries and (2) improve management of the injuries when they occur. This session will explore some of the injury prevention programs one municipality in Texas has begun to implement and strategies to increase management of injuries in order to get injured employees back to work sooner. 

[Back to top]

 

Corporate Zen